Case Aide - Sporadic (On-Call)

Main Office

One (1) year contract with a six (6)-month probationary period

Responsible to: 
Team Leader of Tsi Ionteksa’tanonhnha Foster Care/Extended Family Program

KSCS is seeking experienced & responsible individuals to provide case aide services to clients of support services.

Under the supervision of the Team Leader of Tsi Ionteksa’tanonhnha Foster Care/Extended Family Program, the Case Aide assists the Case Workers and Psychologists in Youth Protection and S5 case work as deemed necessary, relevant and appropriate to the service plan as defined by the Case Worker, the Team Leader and/or Clinical Supervisor.

Provides support to clients in the areas of transportation, supervised visitation, and emergency child care.  Interfaces with various internal and external resources on behalf of client.  Documents and submits observation reports to the appropriate case managers. 


Provides case aide services to clients of support services.

  • Carries out visits, transports, and other related activities as specified by the Team Leader of Tsi Ionteksa’tanonhnha Program.
  • Provides support to Case Workers by organizing activities in regard to cases and/or programs.
  • Supports clients through active listening as deemed necessary and appropriate (no counselling).
  • Carries out supervised visits as directed by the Director of Youth Protection (DYP) and/or Case Worker/Team Leader of Tsi Ionteksa’tanonhnha Program /Clinical Supervisor.
  • Supervises visits between parents and/or guardians and children as per recommendations of the DYP and specific S5 cases.
  • Transports clients as deemed necessary to fulfill requirements and recommendations from the DYP and Case Workers when relevant.
  • Provides emergency childcare within KSCS when parents/family is directly involved in an intervention under YP or emergency S5 cases as a ­last resort
  • Networks with various resources on behalf of a client/case.
  • Participates in case conferences, placement and review meetings as deemed appropriate.
  • Reviews case load and impact of work on case aide, discusses solutions and ideas.
  • Participates in workshops and trainings etc.
  • Performs assigned duties within the Tsi Ionteksa’tanonhnha program as required.

Provides administrative support.

  • Enters case contacts, observation reports into Case Manager.
  • Provides updates on cases; discusses insights, observations and impacts on clients with Case Worker/Clinical Supervisor.
  • Submits reports for court and/or attends court, should the need arise and it is appropriate and relevant to a case.
  • Performs multi clerical functions: filing, shredding, report writing, written assignments, presentations, research for client/or program, and telephone calls.
  • Keeps accurate records of case recordings, time sheets, caseload summaries, expenses and schedules.
  • Submits statistical monthly reports to the Team Leader of Tsi Ionteksa’tanonhnha Program.
  • Participates in bi-weekly Case Aide Team meetings.
  • Participates in regular supervision with the Team Leader of Tsi Ionteksa’tanonhnha Program.
  • Submits time sheets (weekly) and expense (monthly) sheets to the Team Leader of Tsi Ionteksa’tanonhnha Program.
Qualifications, Knowledge and Skills: 
  • DEC in social work or related field.
  • High School Diploma or Equivalency with three (3) years in the social services field.
  • Lifestyle must reflect that of a positive role model.
  • Ability to deal with constant schedule changes which include evenings and weekends.
  • A valid driver’s license and access to a vehicle are a requirement.
  • Ability to travel locally and outside the community.
  • Ownership of a cellular phone is a requirement.
  • Knowledge of native culture and values.
  • Knowledge of social systems and family dynamics.
  • Knowledge of Kahnawà:ke  and surrounding areas.
  • Knowledge of computer programs (Word, Outlook, Excel).
  • Ability to deal with moderate stress.
  • Must be on-call should an emergency occur when his/her services are needed.
  • Lifestyle must reflect that of a positive role model.


  • Candidates will be required to sign a Privacy Waiver allowing a security check to be performed.
  • Successful applicants may be required to undergo psychological evaluation to determine suitability for position.


Working conditions: 

On-Call, available for sporadic replacement on various shifts

Contact info: 

Human Resources
Kahnawake Shakotiia’takehnhas Community Services
P. O. Box 1440,
Kahnawake, QC J0L 1B0

Contact email: 
Closing Date: 
Monday, January 29, 2018 - 16:00