Indefinite full-time position, with a 6-month probationary period.
Under the guidance and support of the Manager of Traditional Services, the Team Leader of Traditional Services plays a critical role in creating and maintaining a supportive, compassionate, and inclusive work environment where employees feel valued, respected, and
empowered. The Team Leader of Traditional Services oversees program development and ensures program effectiveness. The Team Leader of Traditional Services is dedicated to implementing service activities in alignment with the KSCS Continuum of
Care and provide direction in clear alignment with organizational goals and values, with a compassionate, focused guidance to the Traditional Services team, helping them navigate moderately complex challenges while fostering a collaborative and supportive work
environment. They contribute their technical skills to finding thoughtful solutions, always keeping the well-being of staff in mind. They participate in the administration of budgets and may make budgetary recommendations Additionally, the Team Leader works collaboratively to develop schedules and determine staffing needs, ensuring a balanced workload that supports employee well-being. In their role, they support the selection, development, and evaluation of personnel, fostering an environment where individuals have the tools and support they need to succeed and contribute effectively to the team’s goals.
Through trauma sensitive approach and a commitment to legal integrity, the Team Leader of Traditional Services helps to foster an organizational culture that prioritizes trust, respect, and well-being, while upholding the organizations goals of compliance, equity, and creating a positive, resilient workplace for all.
Assists in the coordination of the Traditional Services Program development.
• Assists in coordination and design of the Traditional Services and any associate programming.
• Facilitates the development and initiation of the Traditional Services activities to meet the
goals and department objectives.
• Establishes committees and working groups for measures, as required.
• Develops and implements program standards and procedures in collaboration with the
Director of Strategic Development Services.
• Participate in Traditional Services working group as lead facilitator.
• Recruits members for working groups and committees.
• Attends regular supervision sessions with director.
• Attends management meetings as required to update on progress of Traditional Services
programming.
• Promotes communication and adequate information flow within the organization and
community.
• Works towards legitimizing traditional services.
• Attends KSCS team, All Staff meetings and P&SS Admin Team meetings.
• Attends community events sponsored by KSCS, based on policy.
• Attends training sessions as required.
Coordinates the
Traditional Services
Activities of the
Tsí:non Ahsonhí:iohake
Family and Wellness
Center.
• Develops and maintains a resource network to meet the needs of community members.
• Ensures a holistic approach to client services and programming.
• Acts as liaison between KSCS and staff at FWC.
• Integrates programs of FWC into one service center as per long term objectives of P&SS.
• Maintains the integration of FWC with P&SS/KSCS.
• Ensures ongoing education in regards to Haudenausaunee teachings and natural medicines.
• Participates on the Intake team, P&SS admin team, selected training initiatives, planning
meetings and other meetings as directed.
• Provides input to the Prevention Services and Support Services concerning a Traditional
Services approach and/or networking in service delivery.
• Maintains/coordinates/processes info and activities on Case Management Recording System
for FWC.
• Manages the care, expenses and maintenance activities of the FWC.
Provides Supervision,
Human Resources and
Administrative Support to
the Team of the
Traditional Services
Team.
• Provides leadership and carries out supervisory responsibilities in accordance with the
organization’s policies and applicable laws through recruiting appropriate staff, addressing
complaints, resolving problems, training employees, team-building activities, directing specific
work, appraising performance, recommendations for termination of an employee, when
necessary.
• Supervises personnel within the team as per his/her work plans.
• Provides clinical supervision to Traditional Support Counselors.
• Coordinates, assigns work and provides supervision and direction to the team members.
• Conducts yearly Performance Appraisals of the team members.
• Addresses conflict resolution as it affects the work.
• Addresses complaints regarding Traditional Services staff.
• Establishes regular team meetings and conduct team-building activities with staff.
• Monitors and records work hours and approves timesheets; keeps record and approves
employee’s vacation, sick leaves and flexible hours.
• Authorizes purchase orders and cash disbursements up to $1,000.
• Monitors expense activities in compliance with budget service plan, approves team members
expense requisitions and travel claims.
• Provides direction and guidance to the team in relation to KSCS Strategic Framework and
Community Health Plan.
• Collaborates with Manager to ensure job descriptions are kept up-to-date and relevant to the
mandate of KSCS.
• Ensures scheduling coverage for vacation, wellness, days and evenings and holiday services.
• Delegates appropriate replacement during Team Leader’s absence.
• Attends monthly Supervisory sessions.
• Participates in regular supervision sessions with immediate Supervisor.
• Responsible for researching, developing and implementing training for team members.
• Identifies training needs and approves training requests of team members.
• Attends staff meetings/workshops/conferences relevant to area of employment.
• Serves as liaison to people who are unfamiliar with other resources.
• Attends daily Intake/Status meetings and assigns work as determined at Intake/Status
meetings.
• Coordinates, assigns work and provides supervision and direction to team members. (This
may include networking with Clinical Supervisors for professional opinion).
• Keeps up-to-date on trends and emerging issues in the field.
• Oversees Case Management Recording System pertaining to cases and group work.
• Ensures participation of staff in Case Conferences, as needed, and participates, as needed.
• Assists with overseeing of issues with building regarding liaises with Director of Operations
and Maintenance team.
• Monitors and ensures timely submission of work plans and/or caseload summaries.
Establishes appropriate
accountability methods,
records and reporting on
services and projects
• Collaborates with manager to develop and implement accountability processes, policies and
procedures to interface with existing services and partnerships.
• Develops and implements a mechanism for collecting evaluative data and reports the results
to applicable Supervisor.
• Establishes a yearly workplan.
• Ensures that the KSCS Policy Manual is adhered to.
• Coordinates the preparation of program reports as required.
• Ensures an effective filing and archiving system.
• Coordinates the development of data and statistics collection tools to track the Traditional
Support programming.
• Prepares Traditional Services contribution for the KSCS Annual Report.
Ensures program
performance and
effectiveness through
evaluation and
improvement initiatives.
• Evaluates the results of the Traditional Services team service delivery activities and provides
updates to the Director of Strategic Development Services as required.
• Regularly reviews and evaluates Traditional Services initiatives and identifies areas for
improvement.
• Facilitates evaluation processes of Traditional Services programs and services.
• Develops methods for measuring effectiveness of all Traditional Services programs.
• Develops tools to monitor and track progress towards meeting objectives and goals.
• Advises team on methods to conduct research, gather and analyze data.
• Maintains inventory of all required activities associated with the execution of Traditional
Services projects.
• Maintains a master plan schedule for program implementation.
• Presents modifications to the master plan schedule to the Director of Strategic Development
Services for approval.
• Conducts regular sessions with Team Leaders and supervisors to ensure that their teams are
receiving appropriate support with cultural and language information.
• Determines budgetary requirements for the program and present to the Director of Strategic
Development Services for review and approval.
• Develops transition plans for the program and adjust plans and schedules as needed.
• Ensures timely project reporting (status and final reports).
Performs other job-related duties as assigned, approaching each task with flexibility, clarity, and a supportive
attitude
➢ Bachelor’s Degree in Applied Human Relations/Social Work, or related field with one (1)
to three (3) years experience.
➢ Certificate/D.E.C. in related field with three to five (3-5) years related work experience.
➢ High School Diploma with five to seven (5-7) years related experience and/or training
may be considered
• Strong knowledge of traditional of Haudenosaunee teachings and natural medicines.
• Must be sensitive and open to traditional native concepts and be prepared to adapt services to
reflect cultural differences.
• Must have a good knowledge of the community issues, concerns and socio-economic
problems facing the community.
• Ability to organize projects using a Haudenosaunee approach.
• Strong project management knowledge & skills.
• Experience in program development and planning.
• Must have strong knowledge of clinical procedures and practises.
• Strong time management.
• Strong organizational skills.
• Strong problem solving and analytical skills, focused decision making, open to challenges.
• Strong conflict resolution skills to be able to manage and supervise staff.
• Ability to craft articulate documents such as proposals, reports, briefs and correspondence.
• Strong work ethics.
• Ability to work in a team setting.
• Intermediate knowledge of computer programs (Word, Excel, Outlook, Case Management
Recording System, etc.).
• Valid driver’s license and access to a vehicle.
• Available for flexible hours to participate in KSCS activities.
• Lifestyle must reflect that of a positive role model.
Assets:
• Youth Protection delegates letter.
• Knowledge of statistics.
• Knowledge of Kanien’keha.
Environment: • Regular work week, occasional flex required.
Stress Factor: • Moderate stress with some periods of high stress.
Deadlines : • Some tight deadlines (unplanned).
Kahnawake Shakotiia’takehnhas Community Services
PO BOX 1440
Kahnawake, Quebec
J0L1B0
humanresources@kscskahnawake.ca
